F.A.Q.’s (Frequently Asked Questions)

Where do I get started with Jeff Johnson’s Underground Training Lab?

Jeff suggests that you start here:


The PDF files won’t open, what’s wrong?

The PDF files are using the latest reader technologies from Adobe. You must have the latest version of Adobe reader to access the PDF files.

Please download and install the latest free Adobe reader:


Where do I download the blog software package?

To download the blog software package you need to subscribe to our mailing list here: https://www.undergroundtraininglab.com/main.php by entering your name and email.

Next, you have to check your email with the subject line:

“RESPONSE REQUIRED: Confirm your request for information from undergroundlab@aweber.com”

Click on the link in that email to confirm your email address.

After you confirm your email address, you will receive a second email with the subject line:

“your new seo blog installation package from Jeff Johnson”

At the bottom of the email will be instructions on how to download the blog software starting with: “So here’s what you do“.

If you did not get any of the emails, check your spam filters. If you still did not get the messages after checking your spam filters contact our help desk and we will assist you further:


The username and password you sent me in my email to download the blog software doesn’t work. I’m getting Error 401 – Unauthorized.

Try to manually type in the username and password. Even though using copy & paste is fast, sometimes it can select unnecessary spaces before or after the username or password. Even though you cannot see the spaces it will result in an incorrect username and/or password.

The simple resolution to this problem is to manually type in the username and password and you’ll be granted access to the download page.

What is FTP and why do I need this?

FTP (File Transfer Protocol) is a method to upload files to a web host server. To understand how to use an FTP client you first would need to setup a domain and webhost to obtain your FTP information. You would then use your FTP information in an FTP client such as Filezilla to upload the blog package to your webhost. If you are unfamiliar with how to setup a domain and webhost, I suggest you read more about domains at GoDaddy.com and look into webhosts at companies such as 1and1.com and HostGator.com.

Our blog software does require some basic knowledge about domains, webhosts, and FTP in order to install. I would suggest you first become familiar with domains and webhosts, in which understanding what it means to FTP will follow.

I need help setting up my FTP information with Filezilla, what do I do?

If you are having difficulty with Filezilla, I suggest that you check out to the documentation by Filezilla here: http://wiki.filezilla-project.org/Main_Page

I followed the installation instructions to where it says to upload the files, but where do I upload the files?

Depending upon your web hosting company and FTP information, this directory could be numerous locations. Common directories to upload are httpdocs, public_html and the first directory you are presented with when you connect with your FTP information.

If you see a httpdocs or public_html directory, then most likely you would want to upload the files into there. If you do not see a httpdocs or public_html directory, then you would upload the files in the current directory you are connected with.

All of these common directories will upload the files to the root of your domain (I.E. – www.YOURDOMAIN.com). If you create a new folder in the root directory, say “wordpress”, then the domain of your blog would be www.YOURDOMAIN.com/wordpress.

I tried to install the blog software and go an error similar to this:

Warning: main(../wp-config.php) [function.main]: failed to open
stream: No such file or directory
in /home/domain/public_html /admin.php on line 7
Fatal error: main() [function.require]: Failed opening required ‘../wp-
in /home/domain/public_html /admin.php on line 7

What does this mean and what do I do?

If you got an error similar to the one above, this means, while uploading the blog software with your FTP client, some files were not uploaded completely. Occasionally FTP clients can get disconnected when a large number of files are being uploaded.

To fix this problem, just re-upload the missing files. In the example above the missing file is the wp-config.php. You can tell because it will follow the Warning message, enclosed in parenthesis.

What if I already have wordpress installed? Can I upgrade my current blog to use the free SEO package?

The answer is yes, but is not recommended. Here is a tutorial on how to upgrade your blog: https://www.undergroundtraininglab.com/42/upgrade-wordpress/

This is for experience users only!

I tried to install my blog and I got this message, “Error establishing a database connection”, what do I do?

This error message means that the database information that you save into the wp-config.php file is incorrect. First, check to make sure that you typed in everything correctly then try again. If the error message persists, if maybe a problem with user permissions. Make sure that you granted access to the user your created for the database to the database.

If you’re confused on this, please re-read over the steps carefully under Step 1 here: https://www.undergroundtraininglab.com/2/seo-wordpress-installation/

If you’re still having troubles, contact your web host.

I tried to click on the button on the XML Sitemap page that says “Apply Jeff Johnson’s Configurations” and I do not see it. What is wrong?

This feature is available to the most recent version of our package, version 1.2a.

Version ‘a’ does not have this upgrade feature. Only versions 0.9b and 1.2a have this feature. If you are upgrading your blog make sure you have the most up-to-date package. Upload the entire contents of that package to the location of your current blog, overwriting all files. (Except for the wp-config.php file, of course)

You can distinguish the difference by looking at the name of the zip folder (notice the number letter version at the end of the name of the file):

Most up-to-date package file name:


I tried clicking on a link to a post on my newly installed blog and I’m getting a 404 error, page cannot be displayed. What is going on?

The error you are getting is due to a permalink structure error. This is a rather simple fix. In the instructions (https://www.undergroundtraininglab.com/2/seo-wordpress-installation/) Step 5 parts g., h., and i. explain what is needed to fix this problem. Read these steps carefully and it should correct your problem.

Where can I get more free tutorials from Jeff Johnson?

First, make sure you subscribed to Jeff’s free content mailing list

Join his list here:


Second, be sure to view the 35 free video tutorials from Jeff at:


How do I get more free traffic using Jeff’s techniques and systems?

You should start by reading his Traffic-Getting Jumpstart™ Master Plan at:

How Do I join Jeff Johnson’s Coaching Club?

Jeff’s coaching clubs are generally closed to the public. When he does open them up he normally emails his list about it, so be sure to subscribe to him mailing list.

Subscribe to Jeff’s list here:

SimpleCaptcha plugin Issues

1.) Try to deactivate and reactivate the SimpleCaptcha plugin from Plugins>Installed from the admin side. If that still doesnt work, you may have to manually install the plugin. Connect to your blog via FTP, then go to wp-content/plugins and delete the current simple-captcha folder. Download the newest version of that plugin here: http://wordpress.org/extend/plugins/simple-captcha/ Extract the folder simplecaptcha and upload it the wp-content/plugins directory. If this is confusing, you can refer to WordPress’s installation of plugins here: http://codex.wordpress.org/Managing_Plugins After you’ve manually installed the simpleCaptcha plugin, it should now show within the Traffic Getting SEO Plugin as Installed & Activated.

2.) Make sure the .htaccess file is left writable otherwise this message will hang there because it knows it can not make changes to the permalink structure.

3.) Hopefully with the updates above you’ll be able to increase the utilization of the plugin.


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196 Responses to “F.A.Q.’s (Frequently Asked Questions)”

  1. Waseem 10. Jul, 2011 at 11:45 pm #

    Sir when i click on Install plugin (All in one Seo) or any other plugin, it shows only blank black page on the screen… its not working… when i click again on the page it shows previous page.

    • Lars 13. Nov, 2011 at 1:45 pm #

      I have the exact same problem. I have not found a workaround to it…

    • Bruno M 02. Feb, 2012 at 8:35 pm #

      hi guys:
      I have same issue.
      I have newest wordpress 3.3.1 is yours same?(if so its a thing we have to help them out and report as a bug)

      know what*I* did last night? I went one by one searchign and installing plugins of same names until I got the “red” to go “green” on it manually adding them..

      I have only one left to be “complete” -the last one the “Permalink Migrator” one. I need its proper name and author so i know to get the right plugin if anyone has that information please share thanks

      if anyone wants the list of them i can get the names form my installed plugins .if that is not stepping on our hosts’ toes I mean, of course.

      I like the plugin a LOT and want the pro version once I can earn some dollars for sure !

  2. Nikita 28. Jun, 2012 at 10:05 am #

    I get the Warning:

    WARNING! Traffic Getting SEO PluginTM Free Version has changed your permalink structure! ACTION REQUIRED! – Click Here

    And there is Nothing i can do to turn it off no matter what i change my Permalink Structure to… I have no Idea how to hide this message.

    anyone please help.

  3. Marilyn Martin 27. Oct, 2012 at 2:40 am #

    Hi Jeff,

    I was trying to download the SEO Plugin beta version 3.0 but when I click on the link to has the original 2.1 version can you please send me the correct link so that I may get and try the beta version?

    Thanks very much,


    • Jeff Johnson 27. Oct, 2012 at 11:02 pm #

      the beta version is listed at the bottom of the download page. It should be labeld as such.

  4. John 12. Dec, 2012 at 9:21 pm #

    Step 2. Download the Traffic Gettng SEO Plugin version 3.0 Beta Click Here to Download TGSP 3.0 Beta

    When at the I agree or Disagree button. I click on the I agree button but nothing happens.

    • Jeff Johnson 04. Jan, 2013 at 10:30 am #

      Hey John, which browser are you using?
      Try using Chrome and see if that resolves the issue.
      Jeff Johnson’s Staff

  5. Greg 19. Jan, 2013 at 9:18 pm #

    Hi Jeff, I have had success with your software in the past however am having difficulties now.

    I am attempting to use SEO Plugin 3.0 beta on iPage hosting with brand new WordPress 3.5 install. However am getting “Plugin could not be activated because it triggered a fatal error. 0”

    Not sure what this means. Any suggestions for solution?

    Also I tried to download the V2.1.1 as I thought the stable version would work better however all download links on your download page are providing beta version 3.0 – but are labelled V2.1.1.. Just to confuse things!


    • Jeff Johnson 25. Jan, 2013 at 4:46 pm #

      Thanks for the beta link feedback, I’ll have my guys fix that.

      As for the other… there’s so many things that could cause it that asking your host to look at it is probably the best solution.

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